Win More Customers With a Professional IVR Voice

AllMedia Team
September 20, 2022
5 min read
Professional microphone used to record an IVR voice over for a call center

Have you ever wondered why you might need a child voice over, a boy voice over or a girl voice over? A voice over is essential to any radio campaign. What's more, market research shows that 48% of customers prefer to resolve an issue over the phone. That's why a business needs a male or female voice over to create the classic prompts used to manage incoming calls at large companies.

An IVR voice can serve many purposes. A female voice over for a TV commercial can win over potential customers with a smooth, gentle tone. A child voice can be a great fit for ads aimed at parents. And, not least, a warm-toned voice over is ideal for businesses looking to set up messages on their phone system.

Below, we share a few things you should know about choosing a voice for IVR, as well as for a radio spot in Ploiești/Bucharest, an audio spot in Ploiești/Bucharest, a TV spot, a presentation video or automated phone responses.

Voice over for call centers

Thanks to IVR services, a call center can handle every incoming call far more efficiently. In fact, with a well-built IVR menu, many call centers see higher first-contact resolution of customer issues and questions, because plenty of cases can be solved without ever speaking to an operator. A professional voice over in Ploiești/Bucharest can help you make that happen.

Voice over for personalized service

IVR systems are perfectly capable of pre-qualifying callers, gathering key information about who they are and why they're calling. A well-designed IVR can act much like a well-trained agent, ready to assist callers appropriately and meet their specific needs. An adult voice over can have a real positive impact when used the right way. A full-service media agency gives you access to a voice bank so you can choose the female or male voice over that best fits your needs.

Voice over for advertising spots

Whether you need national, regional or local broadcast coverage, a professional voice over is essential to your promotional efforts. People asking for a radio quote or a TV spot price almost always ask about the cost of a voice over too. A child voice for spot dubbing, animation or film, or a female or male voice, is chosen based on the message and the goal. Studies show that for a TV spot a smooth, authentic voice delivers the best results. For a radio spot, a confident voice that's sure of the message comes across far better. Another good example of the benefits of a voice over is a boy voice over: a child voice for a commercial featuring children grabs the attention of a specific audience, and not only that one. A conversation with an advertising agency in Ploiești/Bucharest can help you make the right voice over decision.

Our team has the experience you need, along with a full voice over bank to help you build the best possible promotional campaign. A video, a presentation film, a dubbing project, a commercial, a radio spot or a voice for an automated IVR response all call for a professional voice over.

Want a strategy tailored to you?

Our team of experts is ready to audit your brand's current presence and propose a coherent direction grounded in data and 20 years of advertising experience.

Contact us